Privacy Policy

At Roam Hardy, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information such as your name, email address, phone number, shipping address, and billing details

  • Device information, including IP address, browser type, and operating system

  • Usage data related to how you browse and interact with our site

  • Order and purchase history

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or account

  • Improve our website functionality and user experience

  • Respond to your inquiries and provide customer support

  • Send promotional emails or updates, if you opt in

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service providers and logistics partners who help us operate our business (such as order delivery)

  • Legal authorities when required to comply with applicable laws and regulations

International Data Transfers

As a company operating globally, your information may be stored and processed in countries outside of your own. We take appropriate safeguards to ensure your data is handled securely and in accordance with applicable data protection laws.

Your Privacy Choices

You may opt out of receiving promotional emails from us at any time by:

  • Clicking the “unsubscribe” link in any marketing email

  • Contacting us directly at: [email protected]

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have rights under applicable privacy laws to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Object to or restrict certain data processing

  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at:
Email: [email protected]